Creative Brand Ambassador - Children's Store

brobstongroup.com - Jobboard; Central Valley (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Brobston Group is seeking a dedicated individual for a retail role in Central Valley, New York. You will provide a personalized, customer-first shopping experience at a children's store, supporting store operations and driving sales through your product knowledge and styling skills.

Key responsibilities include delivering excellent customer service, meeting sales goals, and maintaining store visual standards. Ideal candidates should have retail experience, strong communication skills, and the ability to work a flexible schedule.

Qualifications

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk for extended periods and lift up to 30 lbs.
• Comfort operating a register and performing sales floor and back-of-house tasks.

Responsibilities

• Deliver excellent customer service and personalized styling assistance.
• Meet or exceed individual KPIs and contribute to store sales plans.
• Support floor sets, replenishment, and other operational activities.
• Maintain store visual standards and uphold company policies.
• Engage customers with loyalty programs and educate them on store initiatives.

Skills

Customer service

Communication skills

Retail experience

Relationship building

Job description

Summary

Provide a personalized, customer-first shopping experience on the sales floor of a children's store. Drive individual and store sales goals through product knowledge, styling, and use of key tools while maintaining high visual and operational standards. Act as an entry-level brand representative supporting store operations and the customer journey.

Responsibilities

• Deliver excellent customer service and personalized styling assistance, including in fitting rooms.
• Meet or exceed individual KPIs (SPH, data capture) and contribute to store sales plans.
• Support floor sets, replenishment (ISOS), opening and closing tasks and other operational activities.
• Maintain store visual standards and uphold company policies and store presentation.
• Engage customers with loyalty/connect programs and educate them on store initiatives and offerings.

Requirements

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk for extended periods and lift up to 30 lbs.; able to work flexible schedule including evenings and weekends.
• Comfort operating a register and performing sales floor and back-of-house tasks.