Brand Ambassador Childrens

brobstongroup.com - Jobboard; Smithfield (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

The Brand Ambassador role at brobstongroup.com provides an elevated, customer-first shopping experience focused on the children's category. This position drives sales and KPIs through exceptional service, product knowledge, and maintaining brand standards.

Candidates will be responsible for delivering personalized styling, driving KPI performance, and supporting overall store operations. This role presents a pathway to future leadership opportunities within the company.

Qualifications

• Retail or similar high-volume customer-facing experience preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to stand, walk, and operate a register for multiple hours and lift up to 30 lbs.
• Flexibility to work days, evenings, weekends and occasional travel as required.

Responsibilities

• Provide exceptional customer service and personalized styling to achieve sales goals.
• Drive KPI performance and leverage company tools to maximize sales.
• Support fitting rooms, assist with sizing, and maintain visual merchandising standards.
• Perform opening and closing duties and uphold store operations.
• Participate in company training programs and communicate product feedback.

Skills

Customer service

Sales ability

Communication skills

Interpersonal skills

Job description

Summary

The Brand Ambassador role delivers an elevated, customer-first shopping experience on the sales floor for the childrens category. The position focuses on driving sales and KPIs through personalized service, product knowledge, and maintaining brand visual and operational standards. This role serves as an entry point for future leadership opportunities within the company.

Responsibilities

• Provide exceptional customer service and personalized styling to achieve individual and store sales goals.
• Drive KPI performance (SPH, data capture) and leverage company tools and initiatives to maximize sales.
• Support fitting rooms, assist with sizing, and maintain store presentation and visual merchandising standards.
• Perform opening and closing duties, floor sets, replenishment (ISOs), and other BOH tasks to uphold store operations.
• Participate in company training programs and communicate product feedback to management.

Requirements

• Retail or similar high-volume customer-facing experience preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to stand, walk, and operate a register for multiple hours and lift up to 30 lbs.
• Flexibility to work days, evenings, weekends and occasional travel as required.