Part Time Brand Ambassador

brobstongroup.com - Jobboard; Kansas City (KS); On-site; USD 30,000 - 40,000; Part time

Job summary

brobstongroup.com - Jobboard is seeking Brand Ambassadors in Kansas City to provide personalized, customer-first service in retail. In this entry-level role, you will support styling and drive sales while maintaining store presentation and serving as a primary customer contact.

The ideal candidate should have previous experience in high-volume customer service, strong communication skills, and the ability to work flexible hours, including evenings and weekends. You will assist customers, maintain visual merchandising standards, and participate in company trainings.

Qualifications

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Flexible availability including days, evenings, weekends, and occasional overnight shifts.

Responsibilities

• Deliver excellent customer service and prioritize the customer experience.
• Meet or exceed individual sales KPIs and use tools to drive performance.
• Support floor sets, replenishment, and maintain visual merchandising guidelines.

Skills

Customer service

Communication skills

Teamwork

Job description

Summary

Brand Ambassadors provide personalized, customer-first service on the sales floor to create an inspiring shopping experience and drive sales. This entry-level retail role supports styling, driving KPIs, and maintaining store presentation while serving as a primary customer contact. The role contributes to store operations, visual standards, and ongoing training.

Responsibilities

• Deliver excellent customer service and prioritize the customer experience.
• Meet or exceed individual sales KPIs (SPH, data capture) and use tools to drive performance.
• Connect customers using the store's customer programs and support styling and product education.
• Assist customers in fitting rooms, maintain store standards, and complete opening/closing tasks.
• Support floor sets, replenishment (ISOS), and maintain visual merchandising guidelines.
• Participate in required company trainings and provide product feedback to management.

Requirements

• Retail or similar high-volume customer service experience preferred.
• Strong communication skills and ability to build positive customer and team relationships.
• Ability to stand, walk, operate a register, and maneuver around the sales floor for extended periods.
• Lift up to 30 lbs and perform tasks in stock, dressing room, cash wrap, and office areas.
• Flexible availability including days, evenings, weekends and occasional overnight shifts or travel as required.