Brand Ambassador

brobstongroup.com - Jobboard; Virginia (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Brobston Group is looking for a Brand Ambassador in Virginia, Minnesota, to provide a personalized, customer-first shopping experience. This entry-level sales role will help uphold store standards while learning product knowledge.

The ideal candidate will support team objectives, deliver excellent customer service, and assist customers with styling. This role serves as a foundation for future leadership opportunities in retail.

Qualifications

• Retail or similar industry experience preferred in a high-volume environment.
• Ability to stand, walk, and move around the sales floor for multiple hours.
• Flexible availability including days, evenings, weekends.

Responsibilities

• Deliver excellent customer service and assist customers with styling.
• Meet or exceed individual sales objectives and KPIs.
• Support fitting room operations and maintain store standards.

Skills

Strong communication skills

Customer service

Relationship building

Job description

Summary

Provide a personalized, customer-first shopping experience on the sales floor, driving brand engagement and contributing to store performance. This entry-level sales role supports team objectives and helps uphold store standards while learning product knowledge and styling. The Brand Ambassador role serves as a foundation for future leadership opportunities within retail.

Responsibilities

• Deliver excellent customer service and assist customers with styling and product information.
• Meet or exceed individual sales objectives and KPIs, including SPH and data capture.
• Support fitting room operations, sizing assistance, and maintain store standards.
• Complete opening and closing tasks and maintain visual merchandising standards.
• Assist with operational activities such as floor sets, replenishment, and back-of-house duties.
• Participate in required company trainings and provide product and customer feedback to management.

Requirements

• Retail or similar industry experience preferred in a high-volume environment.
• Strong communication skills and ability to build positive relationships with customers and team members.
• Ability to stand, walk, and move around the sales floor for multiple hours and operate a register.
• Capable of lifting up to 30 lbs and performing moderate physical tasks.
• Flexible availability including days, evenings, weekends and occasional travel as required.