Creative Brand Ambassador

Brobston Group; Central Valley (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a customer-focused retail associate in New York to deliver a personalized shopping experience and help customers connect with products and programs. You will support store standards, contribute to sales goals, and collaborate with a team to create an inclusive, high-energy environment while handling fittings, floor maintenance, and opening/closing tasks.

Excellent communication and multitasking will be essential as you rotate through fitting rooms, stockroom, and cash

Qualifications

• Strong customer service skills and ability to build positive relationships.
• Clear communication and interpersonal skills for teamwork.
• Sales-minded with goal orientation.

Responsibilities

• Deliver excellent customer service and help customers connect with products and available programs.
• Meet or exceed individual sales and performance goals and contribute to store sales plans.
• Assist customers in fitting rooms and maintain sales floor, stockroom, and visual standards.
• Support operational activities including replenishment, floor sets, and opening and closing responsibilities.
• Participate in training and share product feedback and category opportunities with management.

Skills

Customer service

Communication

Sales orientation

Job description

Summary

Provides a personalized, customer-first shopping experience while helping achieve store sales objectives. Demonstrates fashion and styling knowledge, supports store standards, and contributes to a positive and inclusive team environment.

Responsibilities

• Deliver excellent customer service and help customers connect with products and available programs.
• Meet or exceed individual sales and performance goals and contribute to store sales plans.
• Assist customers in fitting rooms and maintain sales floor, stockroom, and visual standards.
• Support operational activities including replenishment, floor sets, and opening and closing responsibilities.
• Participate in training and share product feedback and category opportunities with management.

Requirements

• Retail or similar industry experience in a complex, high-volume, or high-profile environment is preferred.
• Strong communication skills and ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for day, evening, weekend, and occasional overnight shifts.