Brand Ambassador

Brobston Group; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group seeks a Brand Ambassador to deliver a personalized, inspiring shopping experience and help customers find products that meet their needs, supporting sales goals and contributing to a positive store environment.

You will assist with styling, product knowledge, fitting room needs, and available programs, while maintaining store standards and supporting opening/closing duties and training.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment is preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Availability to work a flexible schedule, including days, evenings, weekends, and potential overnight shifts.

Responsibilities

• Deliver excellent customer service and meet or exceed individual sales objectives and performance indicators.
• Assist customers with styling, product knowledge, fitting room needs, and available programs and services.
• Maintain sales floor, fitting room, stockroom, and visual standards while supporting replenishment and floor sets.
• Complete opening and closing duties, participate in training, and collaborate with colleagues and management.

Skills

Customer service

Communication

Sales basics

Retail experience

Job description

Summary

The Brand Ambassador provides a personalized, inspiring shopping experience and helps customers find products that meet their needs. This customer-focused role supports sales goals and contributes to a positive, inclusive store environment.

Responsibilities

• Deliver excellent customer service and meet or exceed individual sales objectives and performance indicators.


• Assist customers with styling, product knowledge, fitting room needs, and available programs and services.


• Maintain sales floor, fitting room, stockroom, and visual standards while supporting replenishment and floor sets.


• Complete opening and closing duties, participate in training, and collaborate with colleagues and management.

Requirements

• Retail or similar experience in a high-volume or high-profile environment is preferred.


• Strong communication skills and the ability to build positive relationships with customers and colleagues.


• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.


• Availability to work a flexible schedule, including days, evenings, weekends, and potential overnight shifts.