Brand Ambassador

Brobston Group; Eagan (MN); On-site; USD 21,000 - 26,000; Full time

Job summary

Brobston Group in Eagan, MN is seeking a Brand Ambassador to provide a personalized shopping experience, assist with styling, sizing, and fitting-room needs, and support sales goals. This on-site role emphasizes collaboration with store teams to uphold standards and delight customers.

You will help maintain visual and floor standards, participate in replenishment and floor sets, and educate customers about programs while aligning with management.

Qualifications

• Customer service experience in retail or similar environment.
• Ability to assist customers with styling, sizing and fitting-room needs.
• Strong communication and relationship-building skills.
• Comfort working with team to meet sales plans and store standards.

Responsibilities

• Deliver excellent customer service and help customers with styling, sizing, and fitting-room needs.
• Meet individual performance objectives and contribute to sales plans.
• Maintain sales-floor, visual, and back-of-house standards; support replenishment and floor sets.
• Educate customers about available programs and offerings, and share product feedback with management.
• Complete opening, closing, and other operational tasks while collaborating with colleagues.

Skills

Customer service

Styling assistance

Effective communication

Team collaboration

Cash handling

Mobility/standing

Job description

Summary

The Brand Ambassador provides a personalized, inspiring shopping experience while supporting sales goals and store standards. This customer-focused role contributes to an inclusive team environment and supports daily sales-floor and operational activities.

Responsibilities

• Deliver excellent customer service and help customers with styling, sizing, and fitting-room needs.
• Meet individual performance objectives and contribute to sales plans.
• Maintain sales-floor, visual, and back-of-house standards; support replenishment and floor sets.
• Educate customers about available programs and offerings, and share product feedback with management.
• Complete opening, closing, and other operational tasks while collaborating with colleagues.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile environment preferred.
• Effective communication skills and ability to build positive working relationships.
• Ability to operate a register, stand and walk for multiple hours, and lift or climb as needed.
• Flexible availability, including days, evenings, weekends, and potentially overnight shifts.