Brand Ambassador

Brobston Group; Deer Park (NY); On-site; USD 32,000 - 48,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to provide a personalized shopping experience and support sales goals in a dynamic retail setting. The role emphasizes fashion knowledge, teamwork, and excellent customer service to maintain store standards.

The position requires flexibility to work days, evenings, weekends, and some overnight shifts as business needs demand, with an opportunity to contribute to stockroom and floor upkeep.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment is preferred.
• Strong communication skills to build relationships with customers and colleagues.
• Willingness to work days, evenings, weekends, and occasional overnight shifts as needed.

Responsibilities

• Deliver excellent customer service and assist customers with product selection, styling, and fitting room needs.
• Meet or exceed individual sales objectives and KPIs while contributing to store plans.
• Maintain sales floor and stockroom standards, support replenishment and floor sets, and complete opening/closing tasks.
• Educate customers about programs and offerings, and share product feedback with management.
• Participate in training and foster a professional, inclusive, and collaborative team environment.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Job description

Summary

The Brand Ambassador provides a personalized and inspiring shopping experience while supporting sales goals and store standards. This customer-focused role requires fashion knowledge, teamwork, and flexibility in a dynamic retail environment.

Responsibilities

• Deliver excellent customer service and assist customers with product selection, styling, and fitting room needs.
• Meet or exceed individual sales objectives and key performance indicators while contributing to store sales plans.
• Maintain sales floor and stockroom standards, support replenishment and floor sets, and complete opening and closing tasks.
• Educate customers about available programs and offerings, and share product feedback and opportunities with management.
• Participate in training and help foster a professional, inclusive, and collaborative team environment.

Requirements

• Retail or similar experience in a high-volume or high-profile environment is preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as needed.
• Flexibility to work days, evenings, weekends, and occasional overnight shifts as business needs require.