Creamery Attendant - Reserve

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

On-site health clinic and wellness

Free shift meals

Estate retail/restaurant discounts

Housing & transportation assistance

Estate grounds access

Company events and holiday party

Employee discounts at area businesses

Job summary

Biltmore is seeking a part-time Creamery Attendant to deliver world-class guest service at Antler Hill Village. The role averages 20 hours per week with shifts spanning weekdays and weekends, in a fast-paced hospitality setting. The pay ranges from $16.32 to $22 per hour, with an average that reflects business volume, plus tips.

Training includes Micros system usage and cash handling. Benefits include access to an on-site health clinic, free shift meals, discounts at estate shops and

Qualifications

• Previous hospitality, restaurant, retail and/or guest service experience preferred.
• Must be able to obtain a ServSafe certification within 120 days of hire.
• Solid math skills and the ability to handle cash and credit transactions.
• Cheerful, caring, and considerate attitude with a genuine desire to deliver world class service.
• Excellent communication skills.

Responsibilities

• Serving and taking care of the guests.
• Keeping the area stocked and well maintained.
• Keep product stocked and fresh at all times.
• Responsible for learning Micros system.
• Have excellent money skills.
• Keeping work area cleaned and sanitized following Health Department guidelines.

Job description

Job Description $16.32 - $22/hour average, dependent on business volume ($10.50/hour plus tips). Reserve: a position averaging 20 hours a week (anywhere between 40-999 hours per year). Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, and deliver world class guest service to guests in a timely, friendly manner while working as part of a dynamic, proactive Food & Beverage outlets team. Other duties include keeping work areas stocked, cleaned, and with a great appearance and presentation for the pleasure and service to our guests. This position will also provide general support and assistance to the department, leadership, and company. Shifts vary, and will include weekdays and weekends.

Benefits

• Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
• Free shift meals (and ice cream!)
• Discounts to estate retail shops and restaurants, and other area businesses for all employees
• Access to housing & transportation assistance, subsidies, and resources (based on eligibility criteria)
• Access to estate grounds, trails, and amenities
• Opportunity to attend Biltmore's holiday party, and other company events
• And much more!

Requirements

1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ideal candidate will have had six (6) months of prior guest service experience.
2. Must be able to obtain a ServSafe certification within 120 days of hire.
3. Solid math skills and the ability to handle cash and credit transactions.
4. Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
5. Excellent communication skills.
6. Must have adaptable to a fast paced environment and be a hard worker.
7. Ability to be proactive, take initiative and exercise good judgment.

Physical Requirements

1. Have the ability to lift up to 50 lbs. on a regular basis.
2. Have the ability to stand/walk for extended periods of time.
3. Ability to climb stair and ladders as needed.
4. Ability to work indoors and outside in all types of weather with fluctuations in temperature and conditions.
5. Must be at least 16 years of age.

Essential Job Duties

1. Serving and taking care of the guests.
2. Keeping the area stocked and well maintained.
3. Keep product stocked and fresh at all times.
4. Responsible for learning Micros system.
5. Have excellent money skills.
6. Keeping work area cleaned and sanitized following Health Department guidelines.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place.

Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality.

We invite you to join our dedicated team.

Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.