Creamery Attendant - Full Time

Biltmore; Asheville (NC); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site health clinic

Free shift meals

Discounts to estate shops/restaurants

Housing and transportation assistance

Estate grounds access

Company events

Descripción de la vacante

Biltmore's Creamery Attendant role at Antler Hill Village in Asheville, NC offers a dynamic guest‑facing position with full‑time hours and a hourly wage of $18–$22 (plus tips). You’ll deliver world‑class service, keep work areas stocked and presentable, and support the department and leadership with a proactive approach.

Shifts vary across weekdays and weekends, with a focus on hospitality, cash handling, and teamwork in a fast‑paced environment.

Formación

• Hospitality/guest service experience preferred (6+ months).
• Must obtain ServSafe certification within 120 days of hire.
• Strong math with cash/credit handling and excellent communication.

Responsabilidades

• Serve guests and provide world-class guest service.
• Keep work area stocked and well presented.
• Maintain fresh product stock and cleanliness.
• Learn Micros system for transactions.
• Handle money accurately and safely.
• Sanitize work area per Health Dept guidelines.

Conocimientos

Guest service

Cash handling

Communication

Hospitality experience

Math skills

Adaptability

Proactiveness

Cleanliness focus

Educación

ServSafe certification (within 120 days)

Herramientas

Micros POS system

Descripción del empleo

Job Description

$18 - $22/hour average, dependent on business volume ($10.50/hour plus tips). Full Time: a position working 35+ hours per week.

Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, and deliver world class guest service to guests in a timely, friendly manner while working as part of a dynamic, proactive Food & Beverage outlets team. Other duties include keeping work areas stocked, cleaned, and with a great appearance and presentation for the pleasure and service to our guests. This position will also provide general support and assistance to the department, leadership, and company.

Shifts vary, and will include weekdays and weekends.

Benefits Include, But Are Not Limited To

• Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
• Free shift meals (and ice cream!)
• Discounts to estate retail shops and restaurants, and other area businesses for all employees
• Access to housing & transportation assistance, subsidies, and resources (based on eligibility criteria)
• Access to estate grounds, trails, and amenities
• Opportunity to attend Biltmore's holiday party, and other company events
• And much more!

Requirements

• Previous hospitality, restaurant, retail and/or guest service experience preferred. The ideal candidate will have had six (6) months of prior guest service experience.
• Must be able to obtain a ServSafe certification within 120 days of hire.
• Solid math skills and the ability to handle cash and credit transactions.
• Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
• Excellent communication skills.
• Must be adaptable to a fast paced environment and be a hard worker.
• Ability to be proactive, take initiative and exercise good judgment.

Physical Requirements

• Have the ability to lift up to 50 lbs. on a regular basis.
• Have the ability to stand/walk for extended periods of time.
• Ability to climb stair and ladders as needed.
• Ability to work indoors and outside in all types of weather with fluctuations in temperature and conditions.
• Must be at least 16 years of age.

Essential Job Duties

• Serving and taking care of the guests.
• Keeping the area stocked and well maintained.
• Keep product stocked and fresh at all times.
• Responsible for learning Micros system.
• Have excellent money skills.
• Keeping work area cleaned and sanitized following Health Department guidelines.