F&B Outlets Attendant - Reserve

Biltmore Workforce Management; Asheville (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Biltmore Workforce Management is seeking an F&B Outlets Attendant to deliver world-class guest service across Biltmore Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café and more.

Responsibilities include stocking, cleaning, and presenting areas, while learning the Micros system and handling cash accurately. Weekend/holiday availability and a minimum age of 16 are required.

Qualifications

• High school diploma or GED.
• One year of hospitality/restaurant/retail/guest service experience.
• Solid math skills and ability to handle cash and credit transactions.
• Cheerful, caring attitude and desire to deliver world-class service.
• Excellent communication skills.
• Adaptable to fast-paced environment and a hard worker.
• Applicants must be 16 years of age.

Responsibilities

• Serve guests following SOPs, guidelines, and standards.
• Keep area stocked, maintained, and fresh at all times.
• Learn Micros system and maintain accurate money handling.
• Multi-task and be a team player.
• Adhere to policy and guidelines with clear directions.
• Understand FIFO and maintain presentation.

Skills

Guest service

Cash handling

Communication

Teamwork

Adaptability

Education

High school diploma or GED

Tools

Micros system

Job description

Job Description $16.32 - $18/hour average, dependent on business volume & tips (Minimum of $16.32/hr). Reserve: a position working up to 20 hours per week (between 100-999 hours per year) The F&B Outlets Attendant delivers world class guest service to guests in a timely, friendly manner in assigned work areas, which involve food and beverage operations at all Outlets locations including: Biltmore Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café, various satellite Carts, and the food and beverage area at the Concert Series. Working in a cohesive group to keep the area stocked, cleaned, and in a manner of great presentation for the pleasure and service to our guests. Weekend & holiday availability required.

Essential Job Duties:

1. 1. Serving and taking care of the guest, through following all area SOP’s, guidelines, and standards.
2. 2. Keeping the area stocked and well maintained. Keep product stocked and fresh at all times.
3. 3. Responsible for learning Micros system, and maintain excellent money skills. Keeping work area cleaned and sanitized following Health Department guidelines.
4. 4. To be able to multi-task, and be a team player
5. 6. Adhere to policy/guidelines with the ability to follow directions.
6. 7. Understanding and following of the \"FIFO\" procedure. Have Fun.

Qualifications:

1. 1. High school diploma (or GED).
2. 2. One year of previous hospitality, restaurant, retail and/or guest service experience required.
3. 3. Solid math skills and the ability to handle cash and credit transactions
4. 4. Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
5. 5. Excellent communication skills.
6. 6. Must be adaptable to a fast paced environment and be a hard worker.
7. 7. Applicants must be 16 years of age.

Physical Requirements:

1. 1. Have the ability to lift up to 50 lbs. on a regular basis.
2. 2. Have the ability to stand/walk for extended periods of time.
3. 3. Will be working outdoors and inside with fluctuations in temperature and conditions.
4. 4. May be exposed to dust, pollen, and other particulates, and should be able to work effectively under these conditions.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.