Creamery Attendant - Reserve

Biltmore Workforce Management; Asheville (NC); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site health clinic

Wellness programs and health fairs

Free shift meals

Employee discounts

Housing & transportation assistance

Estate grounds access

Company events and holiday party

Descripción de la vacante

Biltmore Workforce Management in Asheville, NC is seeking Creamery Attendants to deliver world-class guest service in a dynamic Food & Beverage team. The role supports operations with cash handling, ticketing, and maintaining a clean, welcoming area near Antler Hill Village.

Shifts vary across weekdays and weekends. Benefits include on-site health options, free meals, discounts, housing support, and access to estate grounds and events. Previous guest service experience is preferred.

Formación

• Hospitality or guest service experience preferred; six months ideal.
• Able to obtain ServSafe certification within 120 days.
• Strong money handling and math skills; cash and credit knowledge.

Responsabilidades

• Serve and care for guests.
• Keep area stocked and well maintained.
• Ensure products are stocked and fresh at all times.
• Learn and use the Micros system.
• Have excellent money skills and handle transactions.
• Maintain clean, sanitized work areas per Health Dept guidelines.

Conocimientos

Guest service

Cash handling

Communication

Teamwork

ServSafe certification

Herramientas

Micros POS

Descripción del empleo

Job Description$16.32 - $22/hour average, dependent on business volume ($10.50/hour plus tips). Reserve: a position averaging 20 hours a week (anywhere between 40-999 hours per year).Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, and deliver world class guest service to guests in a timely, friendly manner while working as part of a dynamic, proactive Food & Beverage outlets team. Other duties include keeping work areas stocked, cleaned, and with a great appearance and presentation for the pleasure and service to our guests. This position will also provide general support and assistance to the department, leadership, and company.Shifts vary, and will include weekdays and weekends.Benefits include, but are not limited to: Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employeesFree shift meals (and ice cream!)Discounts to estate retail shops and restaurants, and other area businesses for all employeesAccess to housing & transportation assistance, subsidies, and resources (based on eligibility criteria) Access to estate grounds, trails, and amenitiesOpportunity to attend Biltmore's holiday party, and other company eventsAnd much more!Requirements:1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ideal candidate will have had six (6) months of prior guest service experience.2. Must be able to obtain a ServSafe certification within 120 days of hire.3. Solid math skills and the ability to handle cash and credit transactions.4. Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.5. Excellent communication skills.6. Must be adaptable to a fast paced environment and be a hard worker.7. Ability to be proactive, take initiative and exercise good judgment.Physical Requirements:1. Have the ability to lift up to 50 lbs. on a regular basis.2. Have the ability to stand/walk for extended periods of time.3. Ability to climb stair and ladders as needed.4. Ability to work indoors and outside in all types of weather with fluctuations in temperature and conditions.5. Must be at least 16 years of age. Essential Job Duties:1. Serving and taking care of the guests.2. Keeping the area stocked and well maintained.3. Keep product stocked and fresh at all times.4. Responsible for learning Micros system.5. Have excellent money skills.6. Keeping work area cleaned and sanitized following Health Department guidelines.