Creamery Attendant - Full Time

Biltmore Workforce Management; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health clinic access

Free shift meals

Estates discounts

Housing/transportation assistance

Estate access and events

Company events

Job summary

Biltmore Estate Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, delivering world class guest service as part of a dynamic Food & Beverage team. Shifts vary and include weekdays and weekends.

Requires helpful, friendly service and reliable cash handling; ServSafe certification must be attainable within 120 days. Position offers benefits and opportunities to grow within a premier hospitality environment at the estate.

Qualifications

• Past hospitality, restaurant, or guest service experience preferred (6 months).
• ServSafe certification obtainable within 120 days of hire.
• Strong math skills and cash/credit handling.
• Cheerful, caring attitude and a commitment to world-class service.
• Excellent communication skills.
• Adaptable to fast-paced environment and proactive.

Responsibilities

• Serve and take care of guests in a timely, friendly manner.
• Keep area stocked and well maintained.
• Ensure products are stocked and fresh at all times.
• Learn and use the Micros system effectively.
• Handle money accurately and confidently.

Skills

Guest service experience

Cash handling

Communication skills

Team player

Tools

Micros system

Job description

Job Description

$18 - $22/hour average, dependent on business volume ($10.50/hour plus tips). Full Time: a position working 35+ hours per week.

Creamery Attendants are based in Antler Hill Village adjacent to Cedric’s Tavern and the Winery, and deliver world class guest service to guests in a timely, friendly manner while working as part of a dynamic, proactive Food & Beverage outlets team. Other duties include keeping work areas stocked, cleaned, and with a great appearance and presentation for the pleasure and service to our guests. This position will also provide general support and assistance to the department, leadership, and company.

Shifts vary, and will include weekdays and weekends.

Benefits include, but are not limited to:

• Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
• Free shift meals (and ice cream!)
• Discounts to estate retail shops and restaurants, and other area businesses for all employees
• Access to housing & transportation assistance, subsidies, and resources (based on eligibility criteria)
• Access to estate grounds, trails, and amenities
• Opportunity to attend Biltmore's holiday party, and other company events
• And much more!

Requirements:

• 1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ideal candidate will have had six (6) months of prior guest service experience.
• 2. Must be able to obtain a ServSafe certification within 120 days of hire.
• 3. Solid math skills and the ability to handle cash and credit transactions.
• 4. Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
• 5. Excellent communication skills.
• 6. Must be adaptable to a fast paced environment and be a hard worker.
• 7. Ability to be proactive, take initiative and exercise good judgment.

Physical Requirements:

• 1. Have the ability to lift up to 50 lbs. on a regular basis.
• 2. Have the ability to stand/walk for extended periods of time.
• 3. Ability to climb stair and ladders as needed.
• 4. Ability to work indoors and outside in all types of weather with fluctuations in temperature and conditions.

5. Must be at least 16 years of age.

Essential Job Duties:

• 1. Serving and taking care of the guests.
• 2. Keeping the area stocked and well maintained.
• 3. Keep product stocked and fresh at all times.
• 4. Responsible for learning Micros system.
• 5. Have excellent money skills.
• 6. Keeping work area cleaned and sanitized following Health Department guidelines.