CRD Quality Assurance Analyst - Data & Compliance

Texas A&M International; Austin (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Texas Department of Public Safety is seeking a CRD Quality Assurance Analyst (DPS - CRD) to perform routine quality assurance work across multiple databases and ensure compliance with state and federal regulations. The role requires documenting findings, producing reports, and liaising with external agencies.

Applicants should have 3+ years in criminal history records, auditing or QA, and CJIS/IT proficiency.

Qualifications

• Graduation from a standard senior high school or equivalent is required.
• Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field is preferred.
• Minimum of three (3) years' experience in criminal history records, auditing, compliance or quality assurance work.
• CJIS secure systems certification obtained through a TXDPS training course within 6 months of employment.
• Must possess a valid driver license from state of residence.

Responsibilities

• Reviews and analyzes applicant submissions, notes deficiencies, determines compliance with service delivery standards and program requirements.
• Conducts quality control reviews of submissions, records on file, and documentation for accuracy and completeness in line with regulations.
• Serve as liaison for external agencies; communicate findings related to submissions and record reviews to authorities and the public.
• Interprets and disseminates information on rules, policies, regulations and procedures at state and federal levels; ensure ongoing compliance as changes occur.
• Assist in developing and implementing quality assurance policies, procedures and standards.
• Monitor and analyze systems and reports to identify trends or changes in crime data and reporting.
• Produce reports and respond to Public Information Requests as needed.
• Work with vendors and internal resources to ensure processes and systems function effectively.
• Attend work regularly and observe approved work hours per agency policies.
• Perform other duties as assigned.

Skills

Criminal justice knowledge

Quality assurance

Auditing

Analytical reasoning

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in criminal justice or related field (preferred)

Tools

CJIS security systems

Microsoft Office (Word/Excel/PowerPoint/Outlook)

Job description

The Texas Department of Public Safety is seeking a CRD Quality Assurance Analyst (DPS - CRD) to perform routine quality assurance work across multiple databases and ensure compliance with state and federal regulations. The role requires documenting findings, producing reports, and liaising with external agencies.

Applicants should have 3+ years in criminal history records, auditing or QA, and CJIS/IT proficiency.