Crawlspace Solutions Technician - Customer-Focused

Doggett Concrete, Inc.; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k)

Job summary

Moisture Loc is seeking a Service Technician to join our team in the Charlotte area. You will maintain strong customer relationships while ensuring peak operating condition of crawl space solutions.

You will attend appointments, travel in company vehicle, perform maintenance, inspect work for warranty assessments, diagnose issues, and upsell additional products in a consultative manner. Safety and teamwork are essential.

Qualifications

• Pass pre-employment screening including a background check.
• Clean record and valid driver's license.
• Eligible to work legally in the United States.

Responsibilities

• Attend appointments scheduled by a Sales and Production Administrator.
• Travel to appointments using a company vehicle.
• Ensure required supplies and equipment are on the company vehicle.
• Perform yearly maintenance for existing customers.
• Inspect work completed by Moisture Loc for warranty assessments.
• Diagnose and fix issues.
• Recommend additional products and services to enhance installations.
• Install additional products purchased by the customer.
• Communicate results of assessments and customer visits to the Sales and Production Administrator.

Skills

Positive attitude

People skills

Professional representation

Punctual

Self-motivated

Critical thinker

Creative problem solver

Can-do attitude

Communication

Tech-savvy

Team player

Safety conscious

Consultative selling

Education

High School Diploma or GED

Job description

Moisture Loc is seeking a Service Technician to join our team in the Charlotte area. You will maintain strong customer relationships while ensuring peak operating condition of crawl space solutions.

You will attend appointments, travel in company vehicle, perform maintenance, inspect work for warranty assessments, diagnose issues, and upsell additional products in a consultative manner. Safety and teamwork are essential.