Crane Service Technician - Experienced

American Equipment Inc; Spokane (WA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Three Medical Plan offerings through Cigna

FSA & HSA options

Dental and Vision Insurance

Short-Term & Long-Term Disability

Life and AD&D Insurance

401(k) Match

Vacation time and sick time

Company-provided PPE

Ongoing training and development opportunities

Relocation available

Job summary

American Equipment Inc is looking for Advanced Crane Service Technicians to join their team in Spokane, WA. This position is designed for skilled technicians who will perform inspections, diagnostics, repairs, and installations on overhead cranes and hoists. Position supports multiple levels of experience.

The ideal candidate should possess strong mechanical and electrical troubleshooting skills, communicate effectively with customers, and work well in industrial environments. Company provides comprehensive benefits including medical plans, insurance, retirement plan, and ongoing training.

Qualifications

• Minimum 2 years of hands-on electro-mechanical maintenance experience.
• Ability to read and interpret technical manuals and schematics.
• Valid driver's license and ability to work at heights.

Responsibilities

• Perform complex inspections, diagnostics, repairs on overhead cranes.
• Lead complex repairs, installations, and troubleshooting.
• Mentor and support junior technicians.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Customer service skills

Education

High school diploma or GED

Technical training or certifications

Associate's degree or vocational training

Job description

American Equipment Holdings (AEH), is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

Position Summary

We are seeking Advanced Crane Service Technicians to join our team in the Pacific, WA area. We hire and develop technicians across multiple experience levels (Level 3 through Master level). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 3 – Service Technician

• Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
• Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Assists in project estimating (scope, labor, and parts requirements).
• Explains AC control circuit principles, including Ohm’s Law and voltage drop.
• Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
• Rigs and installs new cranes and hoists.
• Mentors and supports junior technicians.
• Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master – Service Technician

• Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
• Experienced with Variable Frequency Drives (VFDs) and PLC programming.
• Minimum 2 years of hands‑on electro‑mechanical maintenance experience (or equivalent military experience).
• Preferred: Associate’s degree or equivalent vocational training.
• High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
• Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver’s license.
• Ability to work at heights and in industrial environments.

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• Vacation time and front loaded sick time
• Company-provided PPE
• Ongoing training and development opportunities
• Relocation available

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.