Crane Sales Operations Specialist

Tadano America; Houston (TX); On-site; USD 55,000 - 63,000; Full time

Job summary

Tadano America in Houston, TX is seeking a Sales Support Specialist to streamline crane order management from factory placement to invoicing. You will ensure alignment with purchase orders, machine specifications, and delivery requirements while coordinating with factory contacts and internal teams.

You will process new orders, maintain records, manage change requests, and handle crane arrivals and related EPA/ customs documentation.

Qualifications

• Minimum of five years of relevant experience in sales order administration, equipment order coordination, logistics, or related function.
• Strong working knowledge of U.S. Customs regulations, documentation requirements, and import procedures.
• Ability to read and interpret technical drawings, schematics, equipment specifications, and related documentation.
• Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Ability to review pricing, calculate margins, and understand how order activity supports sales targets and budget objectives.

Responsibilities

• Coordinate the sales order process from factory order placement through customer invoicing.
• Process new orders and maintain accurate order records; communicate updates to internal teams and factory contacts.
• Coordinate customer change requests and track responses and approvals.
• Process crane arrivals, including SAP goods receipts, invoice receipts, and required EPA and customs documentation.
• Prepare and update deal margin simulations; coordinate with Sales and Engineering on pricing and intercompany costs.

Skills

Order management

ERP (SAP)

MS Excel

Documentation

Pricing & margins

Communication

Cross-functional coordination

English

Japanese/Spanish/Portuguese (basic)

Attention to detail

Education

High school diploma or equivalent

Associate or Bachelor's degree

Tools

SAP ERP

Microsoft Excel

Outlook

Word

Job description

Tadano America in Houston, TX is seeking a Sales Support Specialist to streamline crane order management from factory placement to invoicing. You will ensure alignment with purchase orders, machine specifications, and delivery requirements while coordinating with factory contacts and internal teams.

You will process new orders, maintain records, manage change requests, and handle crane arrivals and related EPA/ customs documentation.