Craft Coffee Specialist

Kroger Family of Companies; Madison (MS); On-site; USD 12,000 - 18,000; Full time

Job summary

Kroger Family of Companies in Madison, MS is seeking a customer service focused team member for our coffee shop, delivering friendly service, preparing beverages to recipe standards, and assisting customers with product selections.

You will work with coworkers to maintain a welcoming environment, follow safety guidelines, and handle transactions, samples, and inventory while keeping the store clean and organized.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment that makes customers feel welcome, answering questions about products.
• Gain knowledge of department products and respond to questions with suggestions.
• Collaborate with associates and promote teamwork to achieve store goals.
• Prepare beverages to recipe standards and handle transactions per guidelines.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products in correct portions to prevent shrink.
• Recommend items to customers to meet their needs.
• Use coffee shop equipment and inventory ingredients according to guidelines.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with present, future, seasonal and ads.
• Follow safety procedures and adhere to food safety guidelines.
• Perform preventive maintenance and report repairs.
• Report accidents and safety risks to management.
• Work cooperatively in a fast-paced environment.

Skills

Customer service

Teamwork

Flexibility

Job description

Kroger Family of Companies in Madison, MS is seeking a customer service focused team member for our coffee shop, delivering friendly service, preparing beverages to recipe standards, and assisting customers with product selections.

You will work with coworkers to maintain a welcoming environment, follow safety guidelines, and handle transactions, samples, and inventory while keeping the store clean and organized.