Barista & Espresso Craft Specialist

Kroger Family of Companies; Somerset (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Somerset, KY is seeking a Coffee Shop Associate to provide outstanding customer service in a fast-paced store environment. You will prepare beverages to recipes, assist customers, and help maintain cleanliness and safety.

Responsibilities include answering questions, stocking, using coffee equipment, and collaborating with teammates to meet store goals. This role offers growth and requires a friendly, reliable team player.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment where customers feel welcome by answering questions about products across the store.
• Gain and maintain knowledge of products and respond with suggestions.
• Collaborate with teammates to achieve store goals.
• Prepare beverages to recipe standards and customer requests; tender transactions.
• Offer samples and inform customers of coffee shop specials.
• Provide customers with fresh products in correct portions.
• Recommend coffee shop items to meet customer needs.
• Use coffee shop equipment to prepare, package, label and inventory ingredients.
• Check product quality and dates to ensure freshness.
• Operate espresso machine, blender, scale and steamer.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents or safety risks.
• Work cooperatively in a fast-paced environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support when interacting with minors, individuals with special needs, or older adults.
• Must be able to perform essential functions with or without accommodation.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

Kroger Family of Companies in Somerset, KY is seeking a Coffee Shop Associate to provide outstanding customer service in a fast-paced store environment. You will prepare beverages to recipes, assist customers, and help maintain cleanliness and safety.

Responsibilities include answering questions, stocking, using coffee equipment, and collaborating with teammates to meet store goals. This role offers growth and requires a friendly, reliable team player.