Hospitality Barista: Craft Coffee & Welcoming Service

The Kroger Co.; Madison (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Madison, MS is hiring a Coffee Shop Associate dedicated to friendly, efficient service in a fast-paced store environment. You will assist customers, prepare beverages to standard recipes, and promote product samples while maintaining cleanliness.

You will gain knowledge of merchandise, answer questions, work with teammates, handle transactions, stock and label items, and follow safety procedures to protect customers and staff. Previous retail or coffee shop experience is a plus.

Qualifications

• Excellent customer service skills.
• Previous comparable experience preferred.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products throughout the store.
• Gain knowledge of products in the department and respond to inquiries with suggestions.
• Collaborate with associates and promote teamwork to achieve store goals.
• Prepare beverage selections to recipe standards and complete transactions per company practices.
• Offer samples to help customers discover new items and inform them of specials.
• Ensure fresh, correctly portioned products and manage proper labeling and inventory.
• Recommend coffee shop items to meet customer needs and requests.
• Operate coffee shop equipment safely and efficiently, including refrigerators, ovens, and scales.
• Check product quality and review dates to prevent shrink.
• Stock, label, and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Stay updated on current ads and promotions; follow safety procedures.

Skills

Customer service

Fast-paced environment

Job description

The Kroger Co. in Madison, MS is hiring a Coffee Shop Associate dedicated to friendly, efficient service in a fast-paced store environment. You will assist customers, prepare beverages to standard recipes, and promote product samples while maintaining cleanliness.

You will gain knowledge of merchandise, answer questions, work with teammates, handle transactions, stock and label items, and follow safety procedures to protect customers and staff. Previous retail or coffee shop experience is a plus.