Craft Coffee Shift Supervisor & Team Leader

Starbucks Corp.; Florida; On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold our standards of guest experience in a welcoming store environment.

You will coach crew, prepare beverages and foods to standard recipes, and ensure safety, quality, and efficiency during every shift. Flexibility for mornings, evenings, weekends, and holidays is expected to support the busy store network.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Ensure quality beverages and food products meet standards.
• Maintain store safety and security and follow operating policies.
• Provide excellent customer service and address guest needs promptly.
• Coordinate tasks and support a team of partners to deliver a smooth shift.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold our standards of guest experience in a welcoming store environment.

You will coach crew, prepare beverages and foods to standard recipes, and ensure safety, quality, and efficiency during every shift. Flexibility for mornings, evenings, weekends, and holidays is expected to support the busy store network.