Craft Coffee Shift Supervisor & Team Leader

Starbucks Corp.; California (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Tuition coverage via Starbucks College

401(k) with employer match

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations in a Starbucks store. You will guide team members to prepare beverages and food to standard recipes, while maintaining exceptional customer service and store safety.

The role requires flexible availability, strong communication, and the ability to coach staff to deliver quality experiences for customers in a busy retail environment.

Qualifications

• Minimum six months of experience interacting with customers.
• Minimum six months delegating tasks to others.
• Availability for early mornings, evenings, weekends, nights and holidays.
• Ability to follow store policies including cash handling and safety.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Lead and coach the preparation of beverages and food to standard recipes.
• Direct the work of team members to meet quality and service standards.
• Provide excellent customer service and build relationships.
• Ensure store safety and security in partnership with leadership.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Teamwork

Relationship building

Customer service

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations in a Starbucks store. You will guide team members to prepare beverages and food to standard recipes, while maintaining exceptional customer service and store safety.

The role requires flexible availability, strong communication, and the ability to coach staff to deliver quality experiences for customers in a busy retail environment.