Shift Supervisor: Craft Coffee Leader & Team Builder

Starbucks Corp.; Ballwin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

401(k) with employer match

Tuition coverage program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, uphold quality beverages, and ensure a welcoming environment for customers. You will coach staff, manage tasks, and help maintain store standards while delivering friendly, efficient service.

This role emphasizes teamwork, strong communication, and the ability to manage duties during various shifts, including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Six months of experience delegating tasks to other employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Maintain attendance, punctuality, and safety standards; cash handling and store security.
• Lead shift with craft and heart to create a welcoming space for the community.

Skills

Customer service

Team leadership

Delegation

Communication

Interpersonal skills

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, uphold quality beverages, and ensure a welcoming environment for customers. You will coach staff, manage tasks, and help maintain store standards while delivering friendly, efficient service.

This role emphasizes teamwork, strong communication, and the ability to manage duties during various shifts, including mornings, evenings, weekends, and holidays.