Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; South Riding (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy store and create a welcoming environment for customers. You will oversee beverage and food preparation, mentor teammates, and ensure daily operations meet quality and safety standards.

The role requires regular attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication skills to coordinate with the team and maintain store policies.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Six months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills in a retail setting.

Responsibilities

• Lead with craft and heart to maintain a welcoming space for the community.
• Ensure quality beverages and food per standard recipes or customer requests.
• Handle cash and assist with store safety and security.
• Coach and support team during shifts to maintain service standards.

Skills

Attendance

Punctuality

Flexible hours

Customer service

Leadership

Delegation

Communication

Teamwork

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy store and create a welcoming environment for customers. You will oversee beverage and food preparation, mentor teammates, and ensure daily operations meet quality and safety standards.

The role requires regular attendance, flexibility across early mornings, evenings, weekends, and holidays, and strong communication skills to coordinate with the team and maintain store policies.