Craft Coffee Shift Supervisor & Team Leader

Starbucks Corp.; McAllen (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance & disability coverage

401(k) retirement plan with employer-m

Tuition coverage via Starbucks College

Paid vacation & holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead and inspire a team, ensuring a warm, welcoming space for customers in a Starbucks location. You will guide baristas during peak hours, uphold quality beverages, and support store operations with a focus on customer care.

The role emphasizes attendance, flexible scheduling, and collaboration with partners to deliver exceptional service while maintaining standards and safety in a fast-paced retail environment.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Ability to direct the work of others and delegate tasks.
• Strong communication and interpersonal skills in a retail environment.
• Experience coordinating tasks of two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Prepare and coach food and beverage preparation to standard recipes or customer requests.
• Ensure store policies, cash handling, safety and security are followed.
• Foster teamwork and relationships among partners and customers.

Skills

Customer interaction

Team leadership

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead and inspire a team, ensuring a warm, welcoming space for customers in a Starbucks location. You will guide baristas during peak hours, uphold quality beverages, and support store operations with a focus on customer care.

The role emphasizes attendance, flexible scheduling, and collaboration with partners to deliver exceptional service while maintaining standards and safety in a fast-paced retail environment.