Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Paid time off

Insurance benefits

Stock program

Job summary

Starbucks Coffee Company in New York City is seeking a shift supervisor who leads with craft and heart to maintain a welcoming space for the community. You will supervise daily operations, ensure quality beverages and food, and coach team members to deliver friendly service.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends and holidays, and the ability to delegate tasks and communicate effectively.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Effective oral communication skills.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Lead daily store operations and supervise team members.
• Prepare and coach beverage and food preparation to standard recipes or customized for customers.
• Ensure quality beverages and food, cash handling, and store safety compliance.
• Provide excellent customer service and resolve issues as they arise.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Flexibility

Job description

Starbucks Coffee Company in New York City is seeking a shift supervisor who leads with craft and heart to maintain a welcoming space for the community. You will supervise daily operations, ensure quality beverages and food, and coach team members to deliver friendly service.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends and holidays, and the ability to delegate tasks and communicate effectively.