Shift Supervisor — Craft Coffee Leader (Flexible Hours)

Starbucks Corp.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision/Dental Insurance

401(k) with match

Tuition Coverage – Starbucks College

Paid Time Off

Parental Leave

Job summary

Starbucks Coffee Company in New York, NY is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will coach teammates, ensure consistent beverage and food quality, and uphold store standards during your shift.

The role requires caring leadership, strong communication, and the ability to manage cash handling and safety procedures. You’ll grow within a team-focused environment offering benefits and development opportunities.

Qualifications

• 6 months of experience interacting with customers
• Experience delegating tasks to others or coordinating two or more employees
• Ability to direct the work of others
• Effective oral communication skills
• Knowledge of the retail environment
• Flexibility to work mornings/evenings/weekends/holidays
• Team-oriented and relationship-building abilities

Responsibilities

• Lead shift and coach teammates to ensure quality beverages and food
• Uphold store policies, safety, and security during shifts
• Manage cash handling and POS transactions accurately
• Create a welcoming, service-oriented environment for customers
• Support training and development of associates on the floor

Skills

Leadership

Communication

Teamwork

Customer service

Interpersonal skills

Relationship building

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company in New York, NY is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will coach teammates, ensure consistent beverage and food quality, and uphold store standards during your shift.

The role requires caring leadership, strong communication, and the ability to manage cash handling and safety procedures. You’ll grow within a team-focused environment offering benefits and development opportunities.