Shift Lead - Craft Coffee & Community Growth

Starbucks Corp.; City of Niagara Falls (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead a busy store with craft and heart. You will ensure quality beverages and food, manage cash handling, and uphold safety standards while providing a welcoming experience for customers.

The role requires six months' experience in customer-facing roles, ability to coach teammates, and flexibility to work early mornings, evenings, weekends, and holidays.

Qualifications

• Six months in a role with regular customer interaction and requests.
• Six months of delegating tasks and coordinating two or more staff.
• Ability to coach others and lead a team in a fast-paced store.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customer tweaks.
• Direct the work of teammates and ensure policy compliance and safety.

Skills

Customer service

People leadership

Communication

Teamwork

Adaptability

Training coach

Relationship building

Job description

Starbucks Coffee Company in New York City is seeking a Shift Supervisor to lead a busy store with craft and heart. You will ensure quality beverages and food, manage cash handling, and uphold safety standards while providing a welcoming experience for customers.

The role requires six months' experience in customer-facing roles, ability to coach teammates, and flexibility to work early mornings, evenings, weekends, and holidays.