Craft Cocktail Bartender — Guest Experience Pro

Omni Hotels & Resorts; Fort Lauderdale (FL); Vor Ort; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

Omni Hotels & Resorts in Fort Lauderdale seeks an experienced bartender for our Fair Ketch outlet, where game day meets getaway. You will deliver friendly, professional service, mix drinks to standard recipes, and maintain a clean bar environment.

Duties include taking orders, recommending beverages, handling Micros transactions, and ensuring wine, spirit, and beer knowledge is applied to guest interactions. The role requires weekend/holiday shifts and excellent customer service.

Qualifikationen

• Minimum 1-year bartending experience.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Aufgaben

• To follow, enforce, comply, and adhere to all Omni rules, policies, procedures, standards and recipes at all times.
• To properly set-up and maintain a clean efficient bar throughout the shift.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Mix drinks for servers according to standard recipes.
• Familiarity with the wine list and the stemware and appropriate garnishes used.
• Follow procedures as outlined in employee manual and bartender’s manual. Jigger pour, making drinks for servers only when rung in on Micros.
• Ensure the consistency in the presentation and recipes of all cocktails.
• Be familiar with and enforce all policies related to liquor liability laws.
• Record transaction in MICROS system at time of order, and adhere to cash handling standards.
• Be familiar with all property amenities and other restaurants.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Polish and clean the water glasses in his/her assigned station before opening hours.
• Station set-up and breakdown/side-work.

Kenntnisse

Bartending experience

Wine knowledge

English communication

MICROS input

Stress management

Team collaboration

Guest service

Shift flexibility

Jobbeschreibung

Omni Hotels & Resorts in Fort Lauderdale seeks an experienced bartender for our Fair Ketch outlet, where game day meets getaway. You will deliver friendly, professional service, mix drinks to standard recipes, and maintain a clean bar environment.

Duties include taking orders, recommending beverages, handling Micros transactions, and ensuring wine, spirit, and beer knowledge is applied to guest interactions. The role requires weekend/holiday shifts and excellent customer service.