Craft Beer retail Ambassador — Guest Experience

RPMGlobal; Chico (CA); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid time off

Onsite clinic

Well-being programs

Learning & development

Résumé du poste

Sierra Nevada Brewing Co. is seeking a friendly Retail Clerk to welcome guests at the Gift Shop and Brewery, building connections through exceptional service and product knowledge.

You will greet guests, handle transactions, stock shelves, and support a clean, inviting retail environment that reflects our relationship-driven culture. The role offers hourly pay from $16.90 to $20.53, 401(k) with company match, health benefits, and opportunities for learning and career growth, with a commitment to

Qualifications

• Retail or customer service experience preferred.
• Cash handling experience preferred.
• Experience with a computerized POS system preferred.
• Must be at least 21 years old.
• CA Food Handler's Card preferred.
• CA Responsible Beverage Server Training preferred.

Responsabilités

• Greet and engage guests to create a welcoming environment.
• Maintain clean, organized Gift Shop and stock areas.
• Operate POS for accurate transactions, cash handling, returns.
• Provide knowledgeable assistance about Sierra Nevada and craft beer.
• Stock and maintain beverage coolers with FIFO and proper beer presentation.
• Be knowledgeable about product offerings and ingredients.
• Stock and merchandise products on the sales floor and ensure inventory.
• Participate in team meetings and trainings.
• Receive beer and merchandise orders and report discrepancies.
• Assist guests and resolve inquiries with empathy and problem solving.
• Support tours and guest experience initiatives.

Connaissances

Customer service

Cash handling

POS system

Friendly demeanor

Beer knowledge

Adaptability

Formation

CA Food Handler's Card

CA Responsible Beverage Server Training

Outils

POS software

Description du poste

Sierra Nevada Brewing Co. is seeking a friendly Retail Clerk to welcome guests at the Gift Shop and Brewery, building connections through exceptional service and product knowledge.

You will greet guests, handle transactions, stock shelves, and support a clean, inviting retail environment that reflects our relationship-driven culture. The role offers hourly pay from $16.90 to $20.53, 401(k) with company match, health benefits, and opportunities for learning and career growth, with a commitment to