Craft Beer Restaurant AGM: Lead Ops & Guest Experience

Thirsty Moose Tap House; Portsmouth (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Company sponsored 401k

PTO

Job summary

Thirsty Moose Tap House in New Hampshire is seeking an Assistant General Manager to work closely with the General Manager in running day-to-day operations of a fast-growing, beer-focused restaurant. The AGM will help hire/train staff, manage guest satisfaction, and ensure high standards of service.

The role requires leadership in a high-volume setting, excellent communication, and a passion for craft beer. This full-time position offers a salary with benefits and growth opportunities.

Qualifications

• At least 1 year managing experience in a full service restaurant
• Excellent communication skills, both verbal and written
• Strong organizational skills
• Experience in a high volume setting
• Desire to excel and grow
• Strong knowledge of craft beer
• Computer proficient
• Bachelor’s degree preferred

Responsibilities

• Assisting in hiring, training, and developing all positions
• Running and overseeing day to day operations
• Cultivating and maintaining a high level of customer service and ensuring every guest leaves satisfied
• Maintaining high standards for service, respect, and professionalism amongst all staff
• Ensuring company policies and standards are adhered to
• Maintaining clear communication with management teams
• Ordering and inventorying beer, wine, liquor
• Scheduling certain FOH staff
• Conducting inventory
• Monitoring and maintaining food, liquor, and labor costs
• Scheduling and executing events and promotions
• Promptly dealing with any guest complaints or issues

Skills

People management

Communication

Organizational skills

Craft beer knowledge

High-volume service

Computer proficiency

Education

Bachelor's degree preferred

Job description

Thirsty Moose Tap House in New Hampshire is seeking an Assistant General Manager to work closely with the General Manager in running day-to-day operations of a fast-growing, beer-focused restaurant. The AGM will help hire/train staff, manage guest satisfaction, and ensure high standards of service.

The role requires leadership in a high-volume setting, excellent communication, and a passion for craft beer. This full-time position offers a salary with benefits and growth opportunities.