CRA Mortgage Specialist — Community Lending & Outreach

Fifth Third Bank; Dayton (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Fifth Third Bank in Dayton, OH is seeking a CRA Loan Specialist to originate residential 1st mortgage loans and drive CRA-related objectives. The role covers application to closing, with emphasis on CRA outreach and cross-selling opportunities.

The position requires knowledge of mortgage processing and compliance, plus strong communication and customer-service skills. A SAFE Act registration is mandatory.

Qualifications

• Knowledge of conventional and government lending guidelines.
• Knowledge of residential mortgage processing, underwriting and closing procedures.
• S.A.F.E. Act registration required.
• Strong organizational and communication skills.
• Ability to meet CRA objectives and cross-sell products.

Responsibilities

• Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
• Maintain knowledge of available loan products, processing procedures, and underwriting guidelines.
• Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
• Handle employee loans and participate in Fifth Third-coordinated functions to promote employee loans.
• Follow defined protocol for escalation of exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses.
• Collect documentation from applicants and deliver loan packages in time frames.
• Manage pipeline for all originated loans through closing and reporting.
• Communicate with applicants and referral sources with updates and progress reports.
• Attend Consumer Lending meetings as required.

Skills

CRA lending knowledge

Customer service

Communication skills

Sales techniques

Teamwork

Computer skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Mortgage LOS knowledge

Job description

Fifth Third Bank in Dayton, OH is seeking a CRA Loan Specialist to originate residential 1st mortgage loans and drive CRA-related objectives. The role covers application to closing, with emphasis on CRA outreach and cross-selling opportunities.

The position requires knowledge of mortgage processing and compliance, plus strong communication and customer-service skills. A SAFE Act registration is mandatory.