CRA & Consumer Compliance Governance Lead

Itau US; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Itau US is seeking a senior compliance leader to support the CCO in maintaining and maturing CRA and consumer compliance programs. The role emphasizes regulatory readiness, governance across CRA, fair lending, mortgage, credit card, and privacy, and effective risk management.

You will analyze regulatory changes and drive controls, reporting, and issue remediation across functions. The successful candidate will collaborate with Internal Audit, Risk Management, Legal, and business units to

Qualifications

• Bachelor’s degree in business, finance, accounting, economics, law, risk management, or related field.
• Master’s degree or JD preferred.
• 7–10+ years of progressive U.S. banking regulatory compliance, consumer compliance, CRA, fair lending, compliance risk management, or regulatory examination support.
• Strong working knowledge of U.S. banking laws, OCC and FDIC supervisory expectations, and consumer protection regulations applicable to national banks or federally supervised financial institutions.
• Experience supporting CRA programs, consumer compliance governance, regulatory examinations, audits, monitoring, testing, risk assessments, and issue remediation.
• Demonstrated ability to interpret complex regulations, supervisory guidance, examination findings, and enforcement trends into practical controls, procedures, and business requirements.
• Experience preparing regulatory responses, management reports, Board or committee materials, monitoring results, and remediation documentation.
• Experience in a community bank, regional bank, de novo bank, or similar financial institution preferred.

Responsibilities

• Support the CCO in CRA and consumer compliance governance, including examination readiness.
• Monitor CRA performance across lending, community development services, investments, volunteering, and charitable contributions.
• Maintain CRA records, documentation, data integrity, performance metrics, and management reporting.
• Coordinate CRA regulatory reviews and support reporting to senior management, committees, and the Board.
• Monitor CRA regulatory developments and recommend practical program enhancements.
• Support the CCO in maintaining the Consumer Compliance Management System (CMS) and related governance framework.
• Provide regulatory support across applicable consumer protection laws, including mortgage, credit card, deposit, lending, fair lending, privacy, UDAAP, complaint management, and electronic banking requirements.
• Review consumer products, services, disclosures, marketing materials, customer communications, and new product initiatives for regulatory risk.
• Support compliance monitoring, testing, regulatory change management, issue tracking, remediation, and consumer harm/root-cause analysis.
• Coordinate support for consumer compliance examinations, supervisory inquiries, internal audits, and external reviews.
• Translate regulatory requirements and supervisory expectations into practical controls, procedures, monitoring plans, and business guidance.
• Perform CRA and consumer compliance risk assessments and support maintenance of policies, procedures, and monitoring frameworks.
• Prepare reports, dashboards, key risk indicators, training materials, and governance updates for management and Board committees.
• Escalate significant compliance risks, regulatory concerns, control gaps, and remediation matters to the CCO.
• Maintain examination-ready governance records, evidence, issue escalation, ownership, and remediation tracking.
• Collaborate with Internal Audit, Risk Management, Legal, and business units to strengthen compliance governance.
• Provide analysis on regulatory trends, supervisory priorities, and impacts to the Bank’s products, services, controls, and strategic initiatives.

Skills

Regulatory compliance

Regulatory analysis

Governance

Risk management

Education

Bachelor’s degree

Master’s degree/JD preferred

Tools

CMS (Consumer Compliance Management System)

Regulatory reporting tools

Job description

Itau US is seeking a senior compliance leader to support the CCO in maintaining and maturing CRA and consumer compliance programs. The role emphasizes regulatory readiness, governance across CRA, fair lending, mortgage, credit card, and privacy, and effective risk management.

You will analyze regulatory changes and drive controls, reporting, and issue remediation across functions. The successful candidate will collaborate with Internal Audit, Risk Management, Legal, and business units to