Consumer Compliance Lead: Regulatory Oversight & Risk

Itaú USA; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Itaú USA in Miami seeks a Consumer Compliance Officer to administer the CMS, support the CCO, and oversee consumer compliance governance, regulatory change management, monitoring, and issue remediation.

The role includes regulatory analyses, advisory support, training, and reporting across consumer products, channels, and activities to ensure adherence to laws and supervisory expectations.

Qualifications

• 3–5 years of experience in consumer/regulatory compliance in a financial institution
• Strong knowledge of consumer protection laws and regulations
• Experience managing consumer compliance examinations, audits, monitoring and testing programs, risk assessments, and regulatory change management initiatives
• Ability to translate regulatory requirements into practical policies, procedures, controls and guidance

Responsibilities

• Oversee consumer compliance governance and CMS administration, supporting the CCO
• Maintain and enhance CMS components, including policies, training, monitoring, testing, and corrective actions
• Provide regulatory guidance on consumer protection laws across products, channels and activities
• Coordinate responses to examinations, audits, inquiries, and reviews
• Develop risk-based monitoring and testing programs to assess regulatory adherence
• Collaborate with Internal Audit, Risk, Legal, Ops, Tech and business units to strengthen governance
• Prepare regulatory responses, action plans, and board materials

Skills

Regulatory compliance

Monitoring & testing

Policy development

Regulatory analysis

Communication skills

Education

Bachelor's degree in Business, Finance, Economics, Accounting, Law, Risk Management, or related field

Master's degree or Juris Doctor (JD) preferred

Job description

Itaú USA in Miami seeks a Consumer Compliance Officer to administer the CMS, support the CCO, and oversee consumer compliance governance, regulatory change management, monitoring, and issue remediation.

The role includes regulatory analyses, advisory support, training, and reporting across consumer products, channels, and activities to ensure adherence to laws and supervisory expectations.