CPT-11438 Credit Processing & Client Operations Virtual Assistant

20four7VA; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

20four7VA is seeking a detail-oriented dispute processing support specialist to prepare dispute packets, review client credit data, and monitor progress across bureau systems. You will log updates in GoHighLevel, make professional calls to bureaus, and document outcomes using approved scripts.

The role requires strong English communication, adherence to SOPs, and the ability to work independently in a remote setting.

Qualifications

• Experience in loan processing, mortgage processing, or financial documentation.
• Previous experience in credit repair, credit education, or dispute processing strongly preferred.
• Proficiency with GoHighLevel, Slack, and Notion
• Strong written and verbal English communication skills
• Ability to follow detailed SOPs and work independently
• Comfort conducting professional phone calls to bureaus

Responsibilities

• Prepare dispute packets and review client credit information and supporting documentation
• Log into bureau platforms to review updates and track dispute cycles
• Conduct bureau-related calls using approved scripts and document findings
• Maintain accurate client records within GoHighLevel
• Use Slack for internal communication and follow SOPs within Notion
• Support routine client follow-up regarding documentation and account progress

Skills

English communication

Independent work

SOP adherence

Phone bureau calls

Tools

GoHighLevel

Slack

Notion

Job description

Responsibilities

• Prepare dispute packets and review client credit information and supporting documentation
• Log into bureau platforms to review updates and track dispute cycles
• Conduct bureau-related calls using approved scripts and document findings
• Maintain accurate client records within GoHighLevel
• Use Slack for internal communication and follow SOPs within Notion
• Support routine client follow-up regarding documentation and account progress

Requirements

• Experience in loan processing, mortgage processing, or financial documentation
• Previous experience in credit repair, credit education, or dispute processing strongly preferred
• Proficiency with GoHighLevel, Slack, and Notion
• Strong written and verbal English communication skills
• Ability to follow detailed SOPs and work independently
• Comfort conducting professional phone calls to bureaus

About the Company

20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets such as the US, UK, Canada, and Australia.