CPS FC Eligibility Administrative Assistant I

Department-of-Family-and-Protective-Services; Fort Worth (TX); Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

100% health insurance

Retirement plans

Paid vacation, holidays, and sick time

Optional dental, vision, and life保险

Flexible spending accounts

Employee discounts

Résumé du poste

The Department of Family and Protective Services (DFPS) in Fort Worth is seeking an CPS FC Eligibility Administrative Assistant I to support the Foster Care Eligibility Unit. The role emphasizes accurate data entry, document management, and coordinating administrative tasks for eligibility determination and ongoing care.

The position requires strong organizational skills, attention to detail, and the ability to handle confidential information while meeting deadlines.

Qualifications

• Graduation from high school or equivalent.
• One year of administrative, clerical, or office support experience.
• Preferred: experience with DFPS or another Texas HHSC agency.

Responsabilités

• Performs data entry and updates information in IMPACT and other agency databases.
• Maintains and organizes foster care eligibility records, documents, and electronic case files.
• Assists eligibility specialists and supervisors with administrative tasks related to eligibility determination and ongoing case maintenance.
• Tracks eligibility deadlines, pending documentation, and required follow-up activities.
• Prepares, reviews, and distributes correspondence, reports, spreadsheets, and other administrative documents.
• Assists with monthly recertification reminders and documentation requests for Foster Care Eligibility and Adoption Assistance.
• Maintains logs, tracking systems, and statistical reports to support unit operations.
• Communicates professionally with internal staff and external partners to request or provide necessary information.
• Provides clerical assistance, including scanning, copying, filing, and document management.
• Coordinates meetings, appointments, and training activities as assigned.
• Ensures confidential information is handled per DFPS policies.
• Performs other duties as assigned to support program operations.

Connaissances

General office procedures

Time management

Communication

Confidentiality

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Outlook

Data entry

Description du poste

Career Opportunities: CPS FC Eligibility Administrative Assistant I (22558)

Posting ID22558-Posted10/27/2026-Dept of Family & Protectve Svc-Region 3W CPS Dir Del - FC ELG-Office and Administrative Support-Not Eligible for Telework-a. $1 - $2999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:CPS FC Eligibility Administrative Assistant IJob Title:CPS FC Elig Admin Asst IAgency:Dept of Family & Protectve SvcDepartment:Region 3W CPS Dir Del - FC ELGPosting Number:22558Closing Date:11/10/2026Posting Audience:Internal and ExternalOccupational Category:Office and Administrative SupportSalary Range:$2,481.75-$3,404.91Pay Frequency: MonthlySalary Group:TEXAS-A-09Shift:DayAdditional Shift:NoneTelework:Not Eligible for TeleworkTravel:Up to 20%Regular/Temporary:RegularFull Time/Part Time:Full timeFLSA Exempt/Non-Exempt:NonexemptFacility Location: Job Location City:FORT WORTHJob Location Address:2700 BEN AVEOther Locations:NoneMOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS

Job Description

The Administrative Assistant I performs administrative and clerical support duties for the Child Protective Services Foster Care Eligibility Unit. This position provides essential support to eligibility specialists, supervisors, and other program staff to ensure the timely and accurate processing of foster care eligibility documentation.

The position requires excellent organizational skills, attention to detail, effective communication, and the ability to manage multiple assignments while maintaining confidentiality.

Essential Job Functions

• Performs data entry and updates information in IMPACT and other agency databases.
• Maintains and organizes foster care eligibility records, documents, and electronic case files.
• Assists eligibility specialists and supervisors with administrative tasks related to eligibility determination and ongoing case maintenance.
• Tracks eligibility deadlines, pending documentation, and required follow-up activities.
• Prepares, reviews, and distributes correspondence, reports, spreadsheets, and other administrative documents.
• Assists with monthly recertification reminders and documentation requests related to Foster Care Eligibility and Adoption Assistance.
• Maintains logs, tracking systems, and statistical reports to support unit operations.
• Communicates professionally with internal staff and external partners to request or provide necessary information.
• Provides clerical assistance, including scanning, copying, filing, and document management.
• Coordinates meetings, appointments, and training activities as assigned.
• Ensures confidential information is handled according to DFPS policies and procedures.
• Performs other duties as assigned to support program operations.

Knowledge, Skills, and Abilities

• Knowledge of general office procedures and administrative practices.
• Proficiency in Microsoft Word, Excel, Outlook, and other office applications.
• Ability to enter and maintain accurate information in electronic databases.
• Strong organizational and time-management skills.
• Ability to prioritize multiple assignments and meet established deadlines.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively with team members.
• Ability to maintain confidentiality of sensitive case information.
• Strong attention to detail and problem-solving abilities.

Registrations, Licensure, and Certifications

N/A

Initial Screening Criteria

• Graduation from high school or equivalent.
• One year of administrative, clerical, or office support experience.

Preferred Qualifications

• Previous experience working with DFPS or another Texas Health and Human Services agency.
• Experience supporting eligibility determination or benefits-related programs.
• Experience maintaining spreadsheets, tracking reports, and confidential records.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.