Administrative Assistant

Department-of-Family-and-Protective-Services; San Angelo (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Dental & vision

FSAs

Employee discounts

Job summary

The Department of Family and Protective Services in Texas seeks an Administrative Assistant (CPS FBSS Unit Admin Asst I) to provide clerical support to the unit supervisor and staff, handle data entry, screens telephone inquiries, and route referrals.

This full-time, nonexempt position is based in San Angelo at 622 S OAKES ST and involves preparing reports, maintaining files, greeting visitors, and helping ensure unit operations run smoothly while complying with agency policies.

Qualifications

• Graduation from high school or equivalent required.
• One year full-time administrative support or related experience.
• Thirty semester hours from an accredited college or university may be substituted on a year-for-year basis.
• Applicants must pass background and driving record checks.

Responsibilities

• Performs data entry into IMPACT and other electronic systems.
• Answers and screens telephone inquiries; routes messages and referrals.
• Maintains statistical reports, leave and personnel records, and files; processes PO as directed.
• Types correspondence, forms, travel vouchers, and meeting notes.
• Greets visitors and directs inquiries to proper location.
• Supports unit operations and maintains confidentiality and accessibility standards.
• Attends work regularly and supports cultural diversity.

Skills

Computer skills

Microsoft Windows

Office support

Multitasking

Education

High school diploma or equivalent

Job description

Career Opportunities: Administrative Assistant (22613)

Posting ID22613-Posted10/21/2026-Dept of Family & Protectve Svc-Region 9 CPS Dir Del - FBSS-Protective Services-Not Eligible for Telework-a. $1 - $2999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

• Functional Title: Administrative Assistant
• Job Title: CPS FBSS Unit Admin Asst I
• Agency: Dept of Family & Protectve Svc
• Department: Region 9 CPS Dir Del - FBSS
• Posting Number: 22613
• Closing Date: 11/20/2026
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Range: $2,694.34-$3,404.91
• Pay Frequency: Monthly
• Salary Group: TEXAS-A-09
• Shift: Day
• Additional Shift: None
• Telework: Not Eligible for Telework
• Travel: Up to 85%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility Location:
• Job Location City: SAN ANGELO
• Job Location Address: 622 S OAKES ST
• Other Locations: None
• MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS

Brief Job Description:

The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public. To learn more about DFPS, please click here .

Essential Job Functions (EJFs):

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of computers.
• Skill in using Microsoft Works or Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.

Registrations, Licensure Requirements or Certifications:

None Required

Initial Screening Criteria:

• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Additional Information:

Administrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age.Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communication system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.