Adoption Assistance/PCA Program Specialist

Department-of-Family-and-Protective-Services; Austin (TX); Remote; USD 50,000 - 81,000; Full time

Benefits offered by this job

Full-time Telework

Job summary

The Texas Department of Family and Protective Services in Austin is seeking a Management Analyst II to support the CPS Adoption Assistance and Permanency Care Assistance programs. The role provides policy guidance, training, and technical assistance to eligibility specialists and negotiator staff.

You will develop and interpret policies, coordinate with other agencies, and ensure timely handbook revisions. This full-time position offers telework eligibility, robust benefits, and a path to impact

Qualifications

• Graduation from high school or equivalent.
• Graduation from an accredited four-year college or university.
• Three years of full-time consultative, supervisory, managerial, social service, professional or technical work which must include analysis of work problems with an administrative aspect and interpretation of federal and state child welfare-related laws.
• DFPS Eligibility determination experience may substitute education on a year-for-year basis.

Responsibilities

• Serves as a subject matter expert and provides technical assistance, training, written guidelines, and the interpretation and development of policies and procedures related to the Adoption Assistance and Permanency Care Assistance programs.
• Schedule and hold periodic conference calls with adoption assistance eligibility specialists and negotiator staff to provide policy guidance.
• Interpret and develop policies and procedures related to the Adoption Assistance and Permanency Care Assistance programs.
• Coordinate policy updates with the unit's policy alert specialist for timely handbook revisions.
• Develop positive working relationships with internal and external stakeholders to improve program operations.

Skills

Subject matter expert

Policy interpretation

Training delivery

Communication

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office

Job description

Posting ID22734-Posted10/29/2026-Dept of Family & Protectve Svc-CPS FSS State Program Support-Business and Financial Operations-Eligible for Telework- Additional Shifts available (1) -b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title:Adoption Assistance/PCA Program Specialist

Job Title:Management Analyst II

Agency:Dept of Family & Protectve Svc

Department:CPS FSS State Program Support

Posting Number:22734

Closing Date:11/12/2026

Posting Audience:Internal and External

Occupational Category:Business and Financial Operations

Salary Range:$4,523.16-$7,253.83

Pay Frequency: Monthly

Salary Group:TEXAS-B-21

Shift:Day

Additional Shift:Days (First)

Telework:Eligible for Telework

Travel:Up to 10%

Regular/Temporary:Regular

Full Time/Part Time:Full time

FLSA Exempt/Non-Exempt:Nonexempt

Facility Location:

Job Location City:AUSTIN

Job Location Address:4900 N LAMAR BLVD

Other Locations:None

MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X,641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS

Brief Job Description

The Child Protective Services (CPS) Fed/State Support Analyst serves as the subject matter expert and provides technical assistance, training, written guidelines, and the interpretation and development of policies and procedures related to the CPS Adoption Assistance and Permanency Care Assistance (PCA) programs.

Essential Job Functions (EJFs)

Serves as a subject matter expert and provides technical assistance, training, written guidelines, and the interpretation and development of policies and procedures related to the Adoption Assistance and Permanency Care Assistance programs.

Responsible for scheduling and holding periodic conference calls with adoption assistance eligibility specialists, and negotiator staff to provide guidance on policies affecting the Adoption Assistance and Permanency Care Assistance programs.

Responsible for interpretation and development of policies and procedures related to the Adoption Assistance and Permanency Care Assistance programs.

Ensures that policy updates related to Adoption Assistance and Permanency Care Assistance subject matter are coordinated with the unit’s policy alert specialist so that required handbook revisions can be completed in a timely manner.

Expected to develop positive working relationships with internal and external stakeholders to improve program operations and stay abreast of trends and research.

This position coordinates activities with other state agencies and staff related to the Interstate Compact On Adoption and Medical Assistance (ICAMA).

Performs other related duties as assigned.

Knowledge, Skills and Abilities (KSAs)

Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis.

Skill in the use of a computer and applicable software.

Ability to analyze or evaluate problems; to develop, recommend, or present alternative solutions; to conduct or coordinate studies; to develop, interpret, or implement policies and procedures; to design programs or training; to prepare concise reports; and to communicate effectively.

Registrations, Licensure Requirements or Certifications

N/A

Initial Screening Criteria

Graduation from high school or equivalent

Graduation from an accredited four-year college or university

Three years of full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of federal and state child welfare-related laws, regulations or policies; planning, organizing, and coordinating requirements for support services or program operations where a multiple child welfare-related tasks or casework demands are involved; or DFPS Eligibility determination experience.

Acceptable Substitutions

One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of federal and state child welfare-related laws, regulations or policies; planning, organizing, and coordinating requirements for support services or program operations where a multiple child welfare-related tasks or casework demands are involved; or DFPS Eligibility determination experience, may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years. A graduate degree may be substituted for the required experience, with a maximum substitution of two years.

Additional Information

Position is eligible for full-time Telework

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions . You may also contact the DFPS Military Liaison at [e-mail] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.