CPO Auto Advisor: Drive Customer Delight & Sales

Hendrick Automotive Group; Charleston, Northern (SC, KY); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Hendrick Automotive Group's Rick Hendrick BMW Charleston location is seeking a motivated automotive sales professional. You will greet customers, determine vehicle needs, explain features, and demonstrate operation in showroom or on test drives.

Responsibilities include quoting sales prices, preparing contracts, arranging delivery, and pursuing business development while maintaining customer satisfaction and dealership goals.

Qualifications

• Prior sales and/or customer service experience is desired.
• Valid driver’s license required.
• Proficiency with Microsoft Office and basic computer systems.

Responsibilities

• Meets dealership sales goals.
• Greets customers and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Completes paperwork accompanying vehicle sales, including contracts.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Maintains CSI at or above company standards.
• Maintains an organized, clean and safe work area.

Skills

Customer service

Communication skills

Attention to detail

Negotiation

Education

High School Diploma

Tools

Microsoft Office

CRM systems

Job description

Hendrick Automotive Group's Rick Hendrick BMW Charleston location is seeking a motivated automotive sales professional. You will greet customers, determine vehicle needs, explain features, and demonstrate operation in showroom or on test drives.

Responsibilities include quoting sales prices, preparing contracts, arranging delivery, and pursuing business development while maintaining customer satisfaction and dealership goals.