Courtyard Fort Worth Downtown/Blackstone - Front Desk Agent

Aimbridge Hospitality, LLC; Fort Worth (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Term Life & AD&D

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Aimbridge Hospitality, LLC is hiring a Front Desk Agent for Courtyard Fort Worth Downtown/Blackstone. You will welcome guests, manage check-ins and reservations, and ensure smooth front desk operations with a friendly, professional approach.

The role emphasizes guest service, clear communication, problem solving, and multitasking to keep the lobby running efficiently and guests satisfied.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: you convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: you think fast, act smart, and turn hiccups into smooth resolutions.
• Multitasking Marvel: you juggle reservations, check-ins/outs, and financial details with organization.

Skills

Guest Service

Communication

Quick-Thinking

Multitasking

Education

High School Diploma or Equivalent

Tools

Hotel Management Software

Microsoft Office

Job description

Courtyard Fort Worth Downtown/Blackstone - Front Desk Agent Aimbridge Hospitality

Address 601 North Main Street, Fort Worth, TX, 76164, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
In Fort Worth’s lively Sundance Square, this hotel features rooms with 32-inch cable LCD TVs. Free daily newspapers are available in the lobby. An outdoor pool and hot tub are on site. Rooms at Courtyard Fort Worth Downtown/Blackstone feature white linens and a large work desk. The on-site Corner Bakery is open all day and has deli-style sandwiches and baked goods. Guests can also order room service. Courtyard Fort Worth Blackstone’s gym features cardio machines with individual TVs. An airline reservation desk, laundry facilities and ATM are also available. Fort Worth Stockyards’shops and restaurants are 3 miles away. Guests can reach Trinity Railroad Express subway station in a 1 miles walk from the property. Couples in particular like the location – they rated it 9.3 for a two-person trip. We speak your language!