Courtesy Patrol

Cove Communities; Wolftown Community (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday RV Village in Leesburg, FL is seeking a Courtesy Patrol team member to help maintain a safe environment for guests and staff. You will learn Cove Communities policies, assist the Community Manager, and interact with residents and visitors in a courteous, professional manner.

The role focuses on awareness, friendly service, consistent enforcement of rules, and supporting daily operations at the resort.

Qualifications

• Teamwork and collaboration in a community setting.
• Analytical and creative approach to solving guest-related issues.
• Excellent communication skills with guests and staff.
• Strong organizational skills with accuracy in tasks.

Responsibilities

• Assist the Community Manager to maintain a safe property for guests and employees.
• Know the property, units, activities, amenities, and policies to enforce them.
• Interact with guests and residents in a friendly, professional manner both on and off the property.
• Maintain a calm, approachable presence and support daily operations and safety procedures.

Skills

Teamwork

Problem solving

Communication

Organizational skills

Education

High school diploma

Job description

Holiday RV Village
Leesburg, FL 34748, USA

Description

This position will be at our Holiday RV community. The Courtesy Patrol maintains a safe and secure environment for guests and employees by establishing and enforcing Cove Communities policies and procedures.

Reports to: Community Manager

Primary Duties & Responsibilities

• Assist the Community Manager with necessary support in order to keep Holiday RV a safe property for both guests and employees
• Maintain a thorough knowledge of the property, units, activities, entertainment and amenities
• Know the department managers and department functions and how they relate to each other
• Exhibit friendly, courteous, helpful behavior always; be able to react calmly and professional

• Specifically, when interacting with guest both on and off the property
• A working knowledge of registered and non-registered guests
• A continued knowledge of all Cove Communities staff and guest policies and how to enforce them.

• Maintain a friendly and calm presence on property at all times
• Familiar relationship with residents and guests
• Supports and follows all Cove Communities policy at all times
• All other duties as assigned

Required Skills/Abilities

• A passion for teamwork
• Analytical & creative approach to problem solving
• Excellent communication skills and ability to build effective long-term relationships with both guests and employees
• Excellent organizational skills with a high level of accuracy

Education and Experience

• Minimum high school diploma or equivalent

Physical Requirements

• Must be able to withstand long periods of time walking and/or standing

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:

Living Our Core Values

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.