Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Franklin (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to enhance customer satisfaction through exceptional service. This role involves bagging groceries, maintaining a clean environment, and assisting customers with their shopping experience. Ideal candidates will possess strong customer service and communication skills, contributing to a welcoming atmosphere. The company values diversity and offers growth opportunities in a supportive environment. Join a team dedicated to creating positive experiences for customers and communities.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Retail experience is preferred but not mandatory.

Responsibilities

• Bag groceries efficiently while ensuring customer satisfaction.
• Maintain cleanliness and assist customers with loading their bags.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bag groceries at checkout, aiming for at least five items per bag without damage.
• Follow best practices for bagging in various types of bags (reusable, plastic, paper).
• Assist in removing merchandise from shopping carts for checkout.
• Help customers load bags into their cars if needed.
• Perform basic shelf conditioning and restocking.
• Inform customers of grocery specials and return merchandise to shelves.
• Gather and return shopping carts to designated areas.
• Maintain cleanliness by cleaning spills, trash, and all store areas inside and outside.
• Handle seasonal merchandise and assist with store layout and product location.
• Follow safety procedures, report unsafe conditions, and adhere to food safety regulations.
• Inspect equipment and notify management of repairs needed.
• Create a welcoming environment by assisting customers and answering questions.
• Comply with all relevant laws, regulations, and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support customers with special needs, including minors and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Requirements:

• Customer service skills
• Effective communication skills

Preferred Experience:

• Retail experience is a plus but not necessary.

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We offer growth opportunities and a supportive environment for those caring, purpose-driven, and eager to learn.

If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.