Courtesy Bus Driver Part Time

Hertz; Lihue (HI); On-site; USD 24,108; Part time

Benefits offered by this job

Hourly rate of $17.50

Sign-on bonus of $1,000

Comprehensive medical, dental, & vision benefits

Career growth opportunities

Paid training

Job summary

Hertz is seeking a Part Time Courtesy Bus Driver in Lihue, Hawaii. This essential team member plays a critical role in providing friendly and efficient transportation services between the airport terminals and Hertz rental location.

The ideal candidate will have at least one year of commercial driving experience, a passion for customer service, and the ability to comfortably lift up to 45 pounds. Flexible shifts including weekends and holidays are required, and a DOT medical clearance must be obtained.

Qualifications

• At least 1 year of commercial driving experience or a CDL Class B with endorsements.
• Minimum of 2 years Customer Service Experience.
• 21 years of age or older.

Responsibilities

• Provide timely shuttle service to customers.
• Welcome customers and assist with luggage.
• Communicate safety information effectively.
• Conduct bus inspections for safety.

Skills

Customer service

Attention to detail

Communication skills

Driving experience

Job description

The Part Time Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.

What You’ll Get:

• Hourly Rate is $17.50
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental

The key responsibilities and accountabilities are:

• Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
• Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
• Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
• Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
• Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
• Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
• Ensure the bus is kept tidy at all times with maps available.
• Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
• Complete any relevant paperwork in line with Company Audit and Department of Transport standards.

Basic Qualifications:

• Passion for customer service and attention to detail – Go the extra mile.
• At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements.
• Minimum 2 years PCV catD1 driving experience (International).
• Minimum of 2 years Customer Service Experience.
• 21 years of age or older.

Must be able to:

• Obtain a DOT medical clearance.
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work indoors and outdoors during all weather conditions.
• Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
• Work in a fast-paced environment with a variety of tasks.
• Demonstrate professionalism, excellent communication and interpersonal skills.
• Lift up to 45 pounds.