Courtesy Bus Driver

Hertz; Kailua (HI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus

Weekly pay

Career growth

Paid training

Medical, dental, vision

Job summary

Hertz is seeking a Courtesy Bus Driver to join our airport location team. You will be the brand ambassador, ensuring safe, friendly transportation of customers between terminals and the Hertz rental location.

Responsibilities include greeting riders, assisting with luggage, and communicating stop information clearly to maintain a high level of service. The role requires a CDL Class B license or equivalent driving experience, strong customer service skills, and the ability to work flexible

Qualifications

• At least 1 year of commercial driving experience or CDL Class B with endorsements.
• Minimum 2 years PCV driving experience (International).
• Minimum 2 years Customer Service Experience.
• 21 years of age or older.

Responsibilities

• Provide timely shuttle service between airport terminals and Hertz facility.
• Welcome customers, assist with luggage, and answer questions.
• Communicate stops clearly via PA or Talking Bus System.
• Ensure bus safety, conduct inspections, and report defects.
• Maintain tidy appearance and provide excellent customer service.

Skills

Customer service

Driving experience

Education

CDL Class B license

Job description

Job Description

The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.

What You’ll Get

• Hourly Rate is $17.50
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental

The Key Responsibilities And Accountabilities Are

• Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
• Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
• Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
• Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
• Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
• Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
• Ensure the bus is kept tidy at all times with maps available.
• Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
• Complete any relevant paperwork in line with Company Audit and Department of Transport standards

Basic Qualifications

• Passion for customer service and attention to detail – Go the extra mile.
• At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements
• Minimum 2 years PCV catD1 driving experience (International)
• Minimum of 2 years Customer Service Experience
• 21 years of age or older

Must Be Able To

• Obtain a DOT medical clearance
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work indoors and outdoors during all weather conditions.
• Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
• Work in a fast-paced environment with a variety of tasks
• Demonstrate professionalism, excellent communication and interpersonal skills
• Lift up to 45 pounds

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran