Court Services: Child Support Administrative Assistant

County of Door; Sturgeon Bay (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

County of Door in Wisconsin seeks an Administrative Clerk to support the Child Support Agency with receptionist duties, client service, and confidential processing of documents.

You will coordinate with Clerk of Court staff, schedule appointments, prepare notices, and maintain accurate case records using Spillman and the case management system.

This role requires discretion, attention to detail, and the ability to work independently in a busy office.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office experience.
• Ability to type at least 40 words per minute, verified by a standard keyboard test.

Responsibilities

• Serves as the agency receptionist, directing calls and scheduling appointments.
• Coordinates with Clerk of Court personnel to maintain accurate court calendars and scheduling.
• Manages agency appointment and court schedules, determining attorney presence requirements and remote appearances for incarcerated participants.
• Performs secretarial duties including filing, recordkeeping, and handling mail and supplies.
• Generates official communications and enters participant notations while securing related legal documents.
• Maintains CCAP/wiKIDS notifications and related documentation in policy-aligned ways.
• Oversees service of process and warrant management for child support cases.

Skills

Communication

Attention to Detail

Confidentiality

Technical Proficiency

Customer Service

Time Management

Interpersonal Skills

Independence

Education

High school diploma or equivalent

Typing 40 wpm (keyboard test)

Tools

Microsoft Office

case management system

Spillman

Job description

County of Door in Wisconsin seeks an Administrative Clerk to support the Child Support Agency with receptionist duties, client service, and confidential processing of documents.

You will coordinate with Clerk of Court staff, schedule appointments, prepare notices, and maintain accurate case records using Spillman and the case management system.

This role requires discretion, attention to detail, and the ability to work independently in a busy office.