Court Records & Administrative Specialist

City of Twin Falls; Twin Falls (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Holiday pay

Paid vacation

Paid personal days

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

PEHP plan

PERSI retirement plan

Deferred Compensation plan

Job summary

City of Twin Falls is seeking an Administrative Clerk to perform a wide range of office support duties, including data entry, records processing, and customer service at the front counter. The role requires attention to detail, confidentiality, and the ability to work with various departments.

Testing is required for this position; applicants must submit test results by the posting deadline. The position uses Odyssey software and common office equipment; a high school diploma or GED is required,

Qualifications

• Customer service procedures, techniques, and objectives.
• Court processes and procedures.
• General office practices and procedures.
• Legal documents, terminology, and protocols.
• English grammar, spelling, punctuation, and composition.
• Basic accounting and cash handling.
• Operation of a personal computer and basic software applications.

Responsibilities

• Processes internal/external requests for court records in accordance to established rules of disclosure.
• Takes payments, manages and reconciles till;
• Checks case files in and out; files cases and documents into their proper location.
• Uses various computer software programs to input data, print labels and reports, and search for files.
• Monitors and distributes incoming faxes.
• Transports/distributes incoming/outgoing/internal mail for multiple departments.
• Maintains and monitors the court audio library and processes CD requests.
• Coordinates the preparation, receipt, and service of transcripts.
• Enters and scans traditionally filed documents into Odyssey and provides appropriate document security.
• Uses and maintains department copiers, printers, faxes, scanners, phones, and microfilm readers.
• Controls access of non-court personnel wanting beyond the Records counter.
• Orders and stocks general office supplies.
• Communicates by phone, greets customers, provides general information to the public, answers questions and inquiries, and provides referrals to other departments or staff as needed.
• Interacts with customers with courtesy, tact, and diplomacy.
• Provides clerical and support services to staff members as needed.
• Enters and maintains accurate data and complete records, files, and documentation.
• Performs time management and scheduling functions, and meets deadlines.
• Communicates and coordinates regularly with appropriate co-workers to maximize effectiveness and efficiency of interdepartmental operations and activities.
• Maintains strict confidentiality in all cases.
• Assists other departments and County employees as needed or requested.
• Operates recording, scanning, computer, and office equipment.
• Cross-trains and assists other employees.
• Performs other duties as assigned.
• Performs all work duties and activities in accordance with County policies, procedures, and safety practices.

Skills

Customer service

Judgment

Written communication

Problem solving

Organizational skills

Typing 30 WPM

Education

High school diploma or GED

Tools

Odyssey

Job description

City of Twin Falls is seeking an Administrative Clerk to perform a wide range of office support duties, including data entry, records processing, and customer service at the front counter. The role requires attention to detail, confidentiality, and the ability to work with various departments.

Testing is required for this position; applicants must submit test results by the posting deadline. The position uses Odyssey software and common office equipment; a high school diploma or GED is required,