Court Program Specialist II (OPS)

Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts; Fort Myers (FL); On-site; USD 23,000 - 32,000; Part time

Job summary

Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts in Fort Myers is seeking a part-time Court Program Specialist II to provide case management support to problem-solving courts, including service referral, coordination, monitoring, and data tracking. The role emphasizes reviewing participant data, generating reports, and maintaining relationships with court personnel.

A bachelor’s degree and three years of relevant experience are preferred; the position is 20

Qualifications

• Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre‑law or a closely related field.
• Three years of case management experience or experience in problem solving courts.
• Ability to communicate clearly, coordinate with multi-disciplinary teams, and maintain confidential information.

Responsibilities

• Case Research, Monitoring, and Follow‑up: Review data in the electronic database and produce statistical reports.
• Court Case Management: Monitor participant data and track compliance with program requirements.
• Other Duties as Assigned.

Skills

Case management

Data analysis

Microsoft Office

Communication

Education

Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre-law or closely related field

Tools

Microsoft Office Suite

Database systems

Job description

*Please be advised this is a part-time - (20) hours a week OPS position. There are no benefits or FRS membership with this position.

SUMMARY

This position provides case management support to problem-solving courts, including service referral, coordination, monitoring, and tracking compliance of program participants. Primary responsibilities include reviewing and providing feedback on participant data by assessing the information entered in the electronic database for program monitoring, evaluation, and reporting to local and state policy makers. This position requires a working knowledge of the justice system and problem-solving court policies, procedures, and best practices. The position establishes and maintains close working relationships with court personnel and members of the multi-disciplinary team. Work is performed under the general supervision of the program coordinator.

Primary responsibilities of a Court Program Specialist II include the following: (1) Case Research, Monitoring, and Follow‑up; (2) Court Case Management; (3) Other Duties as Assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Case Research, Monitoring, and Follow‑up

• Review data entered in electronic database to ensure that all state required information is present and accurate
• Produce statistical reports to present to the program coordinator for review

Court Case Management

• Continually monitor and evaluate participant data in the electronic database for program monitoring, evaluation, and reporting to local and tracking participant compliance with program requirements.
• Respond in a timely manner to inquiries from all parties directly related to the electronic database and status of each county’s reports

Other Duties as Assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Court practices and procedures that relate to criminal case types
• Court Programs
• Florida Statutes relevant to Problem Solving Courts
• Court procedures and understanding of basic legal terminology

Ability to:

• Apply organizational skills and independent case analysis

• Communicate clearly, concisely, and logically, both orally and in writing with the program coordinator and multi-disciplinary team
• Conduct research and compose concise reports
• Exercise discretion and maintain confidential information
• Maintain a pleasant and respectful demeanor in all situations
• Work under pressure in a fast‑paced office environment
• Read, analyze and interpret detailed instructions, correspondence, and memos
• Read and write reports, correspondence, and statistical reports
• Effectively present information and respond to questions
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Work effectively as an individual and as a team member
• Self‑proofread and correct work product
• Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
• Maintain consistent and regular attendance
• Write, speak audibly, clearly and accurately

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre‑law or a closely social science related field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
• Three years of case management experience or experience in problem solving courts. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.