Court Operations Manager - Clerical Services

Massachusetts Trial Court; Springfield (MA); On-site; USD 98,000 - 144,000; Full time

Job summary

Massachusetts Trial Court is seeking a Senior Court Operations Supervisor to oversee Local 6 staff and clerical operations in Hampden County Superior Court. Responsibilities include supervision, policy implementation, performance evaluations, and reporting.

The role requires managing time and attendance and ensuring adherence to union rules and court procedures. The position emphasizes coordination with department heads, training, and participation in hiring decisions, with opportunities for

Qualifications

• Bachelor’s degree from an accredited university.
• Six years of related work experience, four of which include supervisory duties.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Supervise clerical unit activities and evaluate performance.
• Assist in hiring and promotion processes.
• Monitor time and attendance; review sick leave reports.
• Coordinate annual updates of internal controls and risk assessments.
• Serve as liaison with JISD and MassCourts systems.

Skills

Organizational skills

Supervisory experience

Communication skills

Data entry

Customer service

Education

Bachelor's degree

Six years of related work experience

Tools

MassCourts

Job description

Massachusetts Trial Court is seeking a Senior Court Operations Supervisor to oversee Local 6 staff and clerical operations in Hampden County Superior Court. Responsibilities include supervision, policy implementation, performance evaluations, and reporting.

The role requires managing time and attendance and ensuring adherence to union rules and court procedures. The position emphasizes coordination with department heads, training, and participation in hiring decisions, with opportunities for