Case Administration Supervisor — Lead & Train Staff

Massachusetts Trial Court; Somerville (MA); On-site; USD 69,000 - 102,000; Full time

Job summary

The Massachusetts Trial Court is seeking an Assistant Supervisor Case Administration at the Somerville District Court to oversee daily operations, supervise staff, and ensure accurate case processing.

The role includes training, hearings scheduling, e-filing supervision where applicable, and providing customer service to attorneys, litigants, and the public under the union conditions.

Qualifications

• Associate degree from an accredited college or university.
• Five years of related work experience, preferably in case management.

Responsibilities

• Supervises staff, assigns and reviews work for daily operations.
• Trains new employees and provides technical assistance to staff and the public.
• Schedules hearings and maintains accurate dockets.
• Manages financial records and prepares expenditure reports.
• Liaises with other offices and agencies to resolve operational issues.
• Provides customer service to attorneys, litigants, and the public.
• Maintains confidentiality and quality control of case processing.
• Performs other duties as required.

Skills

Leadership

Customer service

Problem solving

Communication

Education

Associate degree

Tools

Office software

Job description

The Massachusetts Trial Court is seeking an Assistant Supervisor Case Administration at the Somerville District Court to oversee daily operations, supervise staff, and ensure accurate case processing.

The role includes training, hearings scheduling, e-filing supervision where applicable, and providing customer service to attorneys, litigants, and the public under the union conditions.