Court Navigator: Remote & In-Person Public Help

maricopa; Mesa (AZ); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Tuition reimbursement

Excellent benefits

Low-cost, high-value healthcare

Paid vacation and sick time

Parental leave

On-site resources and wellness program

Job summary

The Maricopa County Justice Court in Arizona seeks a highly autonomous Justice Court Navigator to bridge the public and the judicial system. You will work independently, providing one-on-one help to navigate complex rules and procedures, including processing fingerprints and facilitating court services.

You will interpret court policies, manage case reviews in multiple databases, and assist with remote and in-person access to court information, aiming to improve efficiency and service quality.

Qualifications

• Three years of progressively responsible full-time legal, court, or justice system support-related experience.
• High school diploma or GED.
• Post-secondary education may substitute for up to two years of the required experience.
• Bilingual Spanish-speaking skills are valued.
• Experience with iCIS, MS Office, EDMS or other computer technology is valued.
• Experience and/or knowledge of the Justice Court System in Civil, Small Claims, Criminal, Traffic, Protective Orders and Eviction Actions is valued.

Responsibilities

• Assist self-represented litigants with navigating Court processes and forms.
• Interpret court calendars and coordinate with court management for public wayfinding.
• Perform complex case management reviews in court databases such as iCIS, OnBase and MVRRS.
• Retrieve, review, and interpret case statuses and documents for accuracy.
• Assist the public remotely and in person with access to case information and court forms; facilitate virtual platforms.

Skills

Legal support experience

Spanish language

Education

High school diploma or GED

Tools

iCIS

MS Office

EDMS

Job description

The Maricopa County Justice Court in Arizona seeks a highly autonomous Justice Court Navigator to bridge the public and the judicial system. You will work independently, providing one-on-one help to navigate complex rules and procedures, including processing fingerprints and facilitating court services.

You will interpret court policies, manage case reviews in multiple databases, and assist with remote and in-person access to court information, aiming to improve efficiency and service quality.